Diane Quackenbush 

We’ve had our home and autos insured through Secure Futures for nearly twenty years. Over the years I’ve worked with every single person in the office and it has always been a positive experience. Questions and concerns have always been responded to quickly and appropriately. I feel everyone at Secure Futures has my best interests at heart. Unfortunately, we did have a claim for one of our vehicles several years ago but the claim was handled quickly and to our satisfaction. Our policies have been reviewed and modified regularly to be certain we have the appropriate coverage at a decent cost. I feel confident we have the right company to handle our insurance needs.

Michael Miller

I’ve worked with Max at Secure Futures for over 2 years now and his knowledge and customer service is nothing short of outstanding. I don’t leave reviews often, but my great experience with this company left me no choice. If you are like me and just want the best insurance at the lowest price with the least amount of hassle, I cannot recommend this company enough. I started with Secure Futures by saying I’d be happy to let them handle my insurance if they could get my same coverage for cheaper. Instead they got me BETTER coverage at a cheaper price. And that doesn’t even include the value of having someone available at all times to answer your call. If you’re reading this review, just send them an email or hop on the phone and you’ll see what I’m talking about.   

Skip Newman

I’ve been doing business with Secure Futures and the Ieuters for nearly 40 years.  They have consistently provided top-notch service for my personal insurance needs.  Phone calls and emails are responded to immediately, and they have provided excellent advice on how to best meet my insurance needs. 

Macey Kate Herges

I knew that I was making a smart move working with Max at Secure Futures, but I never expected the service and peace of mind that came with such an absolutely top-notch team when I found myself dealing with a flooded apartment. The morning I woke up to standing water in my unit, I immediately called my agent, Max. He walked me through the best way to document the damage and helped me file a claim soon after. The policy Secure Futures helped me select was perfect for my needs, before I ever knew what they would be. When all was said and done, my policy covered loss of my personal property, my loss of use costs (hotel stays, extra living expenses, etc.) and ALL of my costs associated with finding a new apartment. Along the way, Max and his team were responsive via email, called to check in, and made sure to keep in contact with my insurance claim adjustor. If you can, work with Max! I truly cannot recommend Secure Futures enough. 

Lydia Bueschel and Chris Frumkin

Bill Ieuter and Secure Futures helped us prepare for and then manage the thing that you think will never happen -- losing your house.  Our home was destroyed when a fire at the building next to us jumped to our house.  Bill showed up immediately, helping us process and manage our insurance claim. His personalized attention and genuine care while we navigated the claims process was invaluable.  He had made sure we were appropriately covered when we bought the insurance, and then made sure that we understood each applicable provision and benefitted from that coverage when we filed our claim.  No internet insurance provider could have or would have provided the personalized care that Bill and Secure Futures gave to us when we needed it most. 

We recommend Secure Futures highly and without reservation. 

Amy Wagliardo, Gorton Community Center

We have a unique situation with many needs – daycare, tenants, events, rentals and more. We need someone paying attention to all we do and making sure our coverage is appropriate. 

When we met with the team, they were knowledgeable about our business and cared about getting it right.  They pay attention to what we are doing and ask us questions about new events or offerings to make sure we’re covered.

They care about whether they have given us a useful insurance package and review it with us regularly. And, when we have a question, they answer quickly! There have been many times when we have looked into whether we need a particular coverage or not and they have done the research to help us make a good decision. Sometimes we need the coverage and sometimes we don’t – but their expertise helped us get to the right decision. 

James (Jim) Price, Bash Sports Academy 

My main concern is service. I need someone who is an expert – someone I trust -- finding the right insurance at a good price for me so I don’t have to do the legwork. I want to know that if I have an issue with anything I won’t have to spend time away from building my business on phone calls with insurance companies.  

When I opened my business, Charlie Ieuter was recommended to me and Secure Futures has been my insurance expert ever since. I knew very little about the insurance needs of my business, but Charlie knew. He has looked out for my business for the past 15 years.  

It’s like having my own insurance department. I trust them completely to find the right policies for the business, and also for my personal needs. I know that when I have a question, I can make one call and I will have the answers I need. I also know that if the insurance company makes a mistake – or if I do -- Secure Futures has my back.  

Each year, Charlie Ieuter sits down with me to review our business and its needs. He knows my business and understands the insurance issues associated with it far better than I do. This past year, he proactively found us a better Workers Comp policy that also saves us substantial money. But, that’s not unusual. He has done that several times during our relationship.