Client Stories
We’re very proud of our long term relationships with our clients. Our client retention rate is over 95% —well above the industry average.
Diane Quackenbush | home and auto insurance client for 20 years
“Everyone at Secure Futures has my best interest at heart.”
Over the years I’ve worked with every single person in the office and it has always been a positive experience. Questions and concerns have always been responded to quickly and appropriately. We had a claim for one of our vehicles several years ago but it was handled quickly and to our satisfaction. Our policies have been reviewed and modified regularly to be certain we have the appropriate coverage at a decent cost.
Michael Miller | Winnetka resident
“The value of having someone available at all times.”
I’ve worked with Max at Secure Futures for over 2 years now and his knowledge and customer service is nothing short of outstanding. If you are like me and just want the best insurance at the lowest price with the least amount of hassle, I cannot recommend this company enough. I started by saying I’d be happy to let them handle my insurance if they could get my same coverage for cheaper. Instead they got me BETTER coverage at a cheaper price. Just send them an email or hop on the phone and you’ll see what I’m talking about.
Jim Price | Owner, Bash Sports Academy
Charlie Ieuter has been looking out for my business since I opened 15 years ago. My main concern was service. I needed an expert – someone I trust - finding the right insurance at a good price so I wouldn’t have to do the legwork. I want to know that if I have an issue with anything I won’t have to spend time away from building my business on phone calls with insurance companies.
When I have a question, I can make one call and I will have the answers. If the insurance company makes a mistake – or if I do - Secure Futures has my back.
Each year, Charlie sits down with me to review our business and its needs. He knows my business and understands the insurance issues associated with it far better than I do. This past year, he proactively found us a better Workers Comp policy that also saves us substantial money. That’s not unusual. He has done that several times during our relationship.
“Like having my own insurance department.”